Knowledge Networks: Innovation through Communities of Practice
Editors, Paul Hildreth and Chris Kimble
Publisher, Idea Group Publishing
Hard cover ISBN: 159140200X
Soft cover ISBN: 1591402700
Chapter 24 - WHERE DID THAT COMMUNITY GO? - COMMUNITIES OF PRACTICE THAT "DISAPPEAR"
Abstract
Experience has been gained and a body of literature is building about how Communities of Practice within organizations are formed. We are learning about the progression of communities over time, how they evolve and mature, and about the factors that contribute to their sustainability. However, communities, being "living systems", do not live forever, or even very long. That said, exactly why and how does any particular Community of Practice disappear? This chapter will discuss the factors related to the ending of individual communities. Specifically, it will address three basic questions:
- 1. In what ways do Communities of Practice disappear; what are the different paths and patterns?
- 2. Why do communities disappear?
- 3. What are ways to help a community transition?
The material for this chapter is drawn primarily from observations of and experiences with the Communities of Practice within IBM Global Services. A number of these communities over the past six years have "disappeared", but they have not all "disappeared" in the same way. The authors will discuss patterns and variations that have emerged as these communities vanished from the organizational scene. In working with these communities, they have also developed a general guide to aid in the communities' transitioning. The authors will very briefly describe the steps in this guide.
Authors
Patricia Gongla
Christine R. Rizzuto
