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The development and use of Executive Information Systems
An increasing number of organizations invest in the development of Executive Information Systems (EIS) to support senior management. Several studies however indicate that a high percentage of these attempts fail. The level of success of EIS is affected by several factors. These factors may primarily be associated with two phases of EIS implementation: the initial EIS development process and EIS operation.
The study consisted of three phases:
- An analysis of the literature to identify factors which affect EIS success.
Most of the literature on factors associated with EIS success and failure comprises case studies or articles for the professional EIS community. A framework to taxonomise these factors has been developed to facilitate their examination in a structured manner. The factors are classified in six categories, each affecting EIS development and operation.
- A small-scale survey study to validate and determine the relative importance of factors appearing in the literature.
The study was organized on the framework developed earlier. The relative importance of factors was based on the perceptions of EIS professionals (people involved in development and operation of EIS). The results from this phase were used to generate a set of hypotheses concerning the relationships between these factors and EIS success.
- A survey study to test the hypotheses.
This phase investigates potential relationships between EIS success and organizational variables in the form of People, Activities, System Characteristics, Social/Cultural, Political and Technological factors.
The results of the study that contributes to the body of knowledge of EIS and should be of interest to both the academic and professional EIS communities.
Presentations and publications associated with this research
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A. Kaniclides and C. Kimble. |
Assessing the Relative Importance of Factors Affecting Information Systems Success (University of York Technical Report Series, YCS 283), Department of Computer Science, York, UK, 1997. |
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A. Kaniclides and C. Kimble. |
A Development Framework for Executive Information Systems. Proceedings of GRONICS'95, (February 1995), Groningen, The Netherlands, 1995, pp. 47 - 52. |
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9036704847 |
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A. Kaniclides and C. Kimble. |
Executive Information Systems: A Framework for their Development and Use (University of York Technical Report Series, YCS 247), Department of Computer Science, York, UK, 1994. |
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