Knowledge Networks: Innovation through Communities of Practice

Editors, Paul Hildreth and Chris Kimble
Publisher, Idea Group Publishing
Hard cover ISBN: 159140200X Soft cover ISBN: 1591402700

Draft table of contents

Please note: the following is only an indicative table of contents for this book. The ordering of the chapters and their final titles has not yet been finalised. This page will be updated again in February 2003.

Section 1: Communities of Practice

1. Understanding the benefits and impacts of Communities of Practice
2. Overcoming knowledge barriers using Communities of Practice
3. The paradox of Communities of Practice: knowledge sharing within and between communities

Section 2: Communities of Practice and Knowledge Management

4. Investigating the effect that media richness has on learning in Communities of Practice: a case study in the construction industry
5. CoPs for cops: managing and creating knowledge through networked expertise
6. Communities of Practice in the royal national lifeboat institution
7. Innovation in Communities of Practice
8. User networks as a source of innovation

Section 3: Building and developing Communities of Practice

9. Creating a community of practice
10. Creating and sustaining viability in Communities of Practice at Siemens AG
11. Cop strategy: examples from Hewlett-Packard Compaq (HPQ), Schlumberger, US army medical department (AMEDD) and others
12. Building and sustaining Communities of Practice
13. Where did that community go?
14. Building collaborating communities: a participative modelling approach
15. How it can help sustain an organisation's Communities of Practice
16. Facilitators' forum: a cop of virtual workers engaged in on-line community

Section 4: Moving Communities of Practice forward

17. Creative ties that bind: the impact of participation in electronic Communities of Practice on individual performance
18. Facilitator toolkit for building and sustaining virtual Communities of Practice
19. Trusting the knowledge of large online communities: strategies for leading from behind
20. Double agents: visible and invisible work in online Communities of Practice
21. Building a public sector knowledge management community of practice: the story of act-km
22. Liberating knowledge
23. Exploring the intersection between networks, cops and events in the NGO/non-profit sector
24. Building customer Communities of Practice