Lisa Kimball is the Founder and lead consultant in Group Jazz, a company that specializes in working with virtual teams and communities. Her background includes twenty years of producing virtual events and communities for global organizations, including IBM, Merck, Hewlett Packard and others. She has trained hundreds of community managers and facilitators. She combines her extensive knowledge of organization design, executive development and learning with experience using the latest media and technology to leverage key processes. Recent virtual CoPs and events designed and facilitated by Group Jazz include the Fannie Mae Foundation's KnowledgePlex community PBS Teacher line, and the US Department of Agriculture's New American Communities Initiative.
Chapter 17 - FACILITATOR TOOLKIT FOR BUILDING AND SUSTAINING VIRTUAL COMMUNITIES OF PRACTICE