Lauren E. Storck is a clinical instructor in the Department of Psychiatry, Harvard Medical School and senior research associate at the Gerontology Center of Boston University. She specializes in consultation services for individuals, teams and larger groups working with issues ranging from career and management strategies to aging (caregiving) and Internet dialogues. Her research on groups helps people maximize collaborative efforts and understand interpersonal communications and relationships in any setting. Dr. Storck is a member of the Editorial Board of the Journal for Specialists in Group Work and was guest editor of the Special Issue on Class and Inequality for the journal Group Analysis.
Chapter 20 - TRUSTING THE KNOWLEDGE OF LARGE ONLINE COMMUNITIES: STRATEGIES FOR LEADING FROM BEHIND