Amy Ladd specializes in facilitation of Virtual Teams and Communities of Practice (CoPs). Her experience includes design and facilitation of virtual interactive communities and collaborative meeting design process. Amy has served on planning committees for national and regional conferences, co-designed and facilitated organizational retreats and workshops, and taught courses on Virtual Teams and Sustaining CoPs with Lisa Kimball. As a Community Facilitator at Caucus Systems and Metasystems Design Group, Amy helped to evolve and support some of the first online social networks. Amy was a Special Projects Coordinator at Appalachian Center for Economic Networks where she convened a training program linking businesses in the manufacturing sector; and facilitated the first online CoP for Microenterprise Training Providers in the Specialty Foods Industry.
Chapter 17 - FACILITATOR TOOLKIT FOR BUILDING AND SUSTAINING VIRTUAL COMMUNITIES OF PRACTICE